When you arrive at the Home, please proceed to the reception desk. Staff will welcome you and show you to your room. Adjusting to your new home will be a gradual process over the following few days and weeks. Please ask any staff member if there is anything that you need further information about. Staff will be asking you many questions to help us understand how you want your care provided, what kinds of things you like to eat and how you like to spend your time.
You will also spend some time with someone from the business office who will review the process to pay for your accommodations and any other optional services you will be purchasing. We will need some documentation from you including: Power of Attorney documents, first page of your will, as well as your banking information. Soon after you move in, the Social Worker will meet with you to gather additional information about your needs and to review relevant polices and procedures. They will continue to support your transition to your new home.
Each new Elder who moves into the Home receives a welcome basket with some supplies and activities. Also included is a list of relevant phone numbers and details about programs and services within the Home.
Keep an eye out for the Elder newsletters, which are created monthly. These include: activities in the Home, birthdays, a feature article, a word search puzzle and welcomes for new Elders who have moved into the Home.
